How long does shipping take?
Depending on your location, shipping generally takes 10-20 business days.
Please note that most orders have a fulfilment period of 1-5 business days, but due to an influx in orders and unexpected delays, the fulfillment period could take longer for some orders.
I only received part of my order
This is normal. If you ordered multiple, different items, you will receive each of them separately. If you ordered multiple of the same item, they will ship together.
What should I do if I accidentally entered the wrong shipping address?
If you accidentally entered the wrong shipping address, please notify our team ASAP through email at support@bballempire.com