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Help Center | Basketball Empire

Help Center

FAQ

SHIPPING

How long does shipping take?

I only received part of my order

International Taxes & Customs Fees

How do I track my order?

My order still shows as "processing". What does this mean?

What should I do if I entered the wrong shipping address?

ORDERS & PAYMENT

What forms of payment do you accept?

My credit or debit card is not working

Why was I charged more than once for an order?

Do the prices shown on product pages include tax?

RETURNS/REFUNDS

Do you accept returns or exchanges?

My order was returned to sender

ADDITIONAL FAQ

How do I know if an item I purchased is legitimate or real?

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